Our direct experience
Pathways CIC is a forward thinking, innovative Social Enterprise operating across England.
We deliver a range of pioneering health, work and wellbeing programmes designed to create sustainable change for individuals and for local communities, with a focus on enabling people to live happier and healthier lives.
Our passion for what we do, the difference we make to people’s lives and our direct experience of recruiting, training and hosting staff under the NHS Additional Role Reimbursement Scheme (ARRS) have informed the development of our Personalised Care training programmes.
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Online Comprehensive Care Coordinator
A Personalised Care Institute (PCI) accredited training programme which provides a comprehensive programme for Care Coordinators working in primary care to deliver Personalised Care. For those that have been accredited for the Introduction to Care Coordinator One Day training, then modules can be personalised to meet individual training needs.
The Comprehensive Care Coordination 2 day training programme equips Care Coordinators with the knowledge and practical skills to deliver safe and effective care coordination. The training follows NHSE Care Coordinator Workforce Development Framework guidelines to enable Care Coordinators to deliver the Comprehensive Model of Personalised Care. To book your place click on the button below
To find out more click here Personalised Care in Practice – Comprehensive Care Coordinator Programme Brochure
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Comprehensive Health Coaching
A Personalised Care Institute (PCI) accredited training programme for Health and Wellbeing Coaches working in primary care to deliver Personalised Care.
The Comprehensive Health Coaching 4 day training programme equips Health and Wellbeing Coaches with the knowledge and practical skills to support patients to set personalised goals, focusing on what matters most to them, guiding them to increase their self-efficacy, motivation and commitment to make, and sustain, changes to their lifestyle and improve their health and wellbeing. The training follows and is fully compliant with the NHSE Health and Wellbeing Coaches Workforce Development Framework to enable Health Coaches to deliver the Comprehensive Model of Personalised Care.
The programme was assessed against the PCI’s rigorous quality assurance and accreditation framework, which means you can be assured that the programme meets the very highest training standards.
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Conflict Management For Frontline Workers
Unfortunately, conflicts are bound to arise within healthcare settings, varying in intensity from person to person. This is mainly due to the heightened emotions that individuals experience in this vulnerable and anxiety-inducing environment. Fear and anxiety often transform into aggression, making it crucial to possess a toolbox of positive confrontation techniques. The ability to communicate successfully is among the most sought-after skills in the workplace as well-managed conflict can bring about positive change.
Created and developed by our team of training experts at the Personalised Care Training Academy, this half-day, virtual course aims to equip you with techniques, to provide a level of reassurance for when you inevitably face challenging scenarios. The course will explore what constitutes conflict, recognise its common triggers, and gain invaluable insights into de-escalation techniques to handle conflict
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